Carrier efficiency
The carriers that quietly cost 10x more
Adjusted for volume, one carrier’s portal can take up to ten times longer per completed task than another. See which ones drain your team.
Free BEX Data Report
Where your service hours actually go.
One week of real service activity across multiple mid-sized P&C agencies, drawn from a record of more than 10 million data points. See where the day really goes, and what it costs.
- Where time hides between the AMS and your carrier portals
- Which carriers cost up to 10x more time per task
- How much of the day is manual copy-and-paste
- How much routine work AI is already handling
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Free PDF. Fill this out and the report opens right away.
Aggregate, anonymized data. We never share your details.
Inside the BEX report
A detailed look inside day-to-day service operations.
We ran BEX across many carriers and multiple mid-sized P&C agencies, then turned it into one clear read on where service time really goes. The specifics stay in the report. Here is what you will find inside:
Where the day goes
The hours lost between the tabs
How much of the average person’s day disappears into carrier portals, tab-switching, and simply logging in, measured minute by minute.
The manual tax
Copy, paste, repeat
How many times a day a rep hand-carries the same details between systems, and where that turns into rework and errors.
Automation map
Where to automate first
The specific workflows and carriers where automation returns the most hours, so you start where the payoff is biggest.
AI today
What AI can already take
The share of routine service work that can move off your team now, broken down by task type and carrier.
Benchmark
A real mid-sized service day
How a mid-sized agency’s service day actually breaks down, so you can hold your own operation up against it.
What BEX measures
One request. A dozen windows.
A single service request rarely lives in one place. It moves between the AMS, a carrier portal, email, and whatever tab holds the answer — and every hop costs minutes nobody logs.
BEX records every hop: which system, which carrier, how long.
Read at the task level, not the timesheet level.
Aggregated across agencies, so the benchmark is real.
Free. About a 10‑minute read.
A short, visual report. Fill out the form and it opens right away.
Get the ReportWhere the day goes
Share of tracked service time, by system
One week of tracked service activity across multiple mid-sized P&C agencies. Full breakdown by task type and carrier is inside the report.
Free BEX Data Report
See where your own
agency’s hours go.
Read the full data report, or book a walkthrough of BEX and the COVU Stack on your own book.