Product · BEX · Part of the COVU Stack
BEX does the busywork across every carrier portal and your AMS. It carries the case in one click, answers carrier questions in the panel, handles logins, and quietly tracks where the service hours actually go.
On top of your carrier portals and AMS. Nothing to migrate. Your team stays in control.
The problem
A service team lives between systems all day. That gap is where the errors, reworks, and callbacks start, and no AMS report ever sees it.
A service team juggles dozens of carrier portals, each with its own login and two-factor prompt.
The same facts, name, policy number, address, get re-keyed across portal after portal, and back into the AMS.
Copy and paste is most of the day. It is where errors, reworks, and callbacks start.
None of it shows up in AMS reporting, because it happens between the systems.
What BEX does
BEX rides on top of the carrier portals and AMS your team opens every day. Each capability turns on by itself.
Pushes data from OS into carrier forms with no re-keying, across your AMS and carrier portals.
A built-in vault that securely stores and auto-fills each user’s logins for the carrier sites and portals they work in.
Captures analytics on staff behavior and workflow efficiency as agents work in the browser.
Sends requests to the Service Network from any tab, right inside the AMS or email.
Pulls carrier and PDF data back into COVU OS automatically — so capture is as fast as entry, with no manual re-keying.
Appetite and coverage answers right in the side panel, on any carrier tab — no switching windows to check who writes what.
Field mappings and coverage get smarter the more your team works — every session trains BEX to fill more accurately.
Fills by reading on-screen labels, so it works even on carrier forms it has never seen before.
The BEX data report
Running BEX across many carriers and multiple mid-sized agencies has captured more than 10 million data points about the service workday, the kind of visibility no AMS report can give you. We turned one recent week of it into a report. A sample of what it found:
Up from zero before launch.
Time per task, fastest vs slowest portal.
Per person, every day.
Why it's different
BEX stays out of the way until you open it, and every carrier it fills makes the next one faster.
Hidden until opened. Never fills on its own. The agent clicks, reviews, and saves.
Only ever runs on carrier and AMS pages. The learning step never captures an insured's data.
The more your team pastes, the more carriers it fills. Coverage compounds.
You're on BEX · The Surface
BEX rides on the whole COVU stack. Every layer runs on the same clean data and routing — use any part on its own, and add the rest as you grow.
Service work broken into tasks, routed by license, and costed end to end.
Explore COVU OSLicensed people and AI do the work, on demand and under your brand.
Explore Service CapacityAI woven through the whole stack — not bolted onto one part. VERO makes every module smarter.
Meet VEROThe COVU browser extension. Turn any email into a structured request without leaving your inbox.
See BEX÷ FAQ
How COVU fits with your AMS, your team, and your compliance, answered straight.
Our team can walk you through how COVU runs on top of your stack, without data or workflow risk.
Book a demoBEX is the COVU browser extension. It works on top of the carrier portals, AMS screens, email, and browser tabs your team already uses, so there is nothing to migrate and your team stays in control.
BEX helps with smart copy-paste, password management, workflow analytics, sending requests to the Service Network, reverse fill, Ask Vero, smart label matching, and self-learning coverage.
No. BEX rides on top of the systems your team opens every day. For browser-based AMS and carrier workflows, it helps reduce re-keying, answer questions, capture data, and move work without replacing the system underneath.
BEX can turn work from email, the AMS, or any browser tab into a structured request. It sends that work into COVU OS and the Service Network, while capturing workflow analytics so the stack can measure where service hours actually go.