COVU turns the service work buried in your inboxes, calls, and AMS into tasks you can hand off, measure, and improve.
COVU takes the service work that lives in inboxes, phone calls, and people's heads and turns it into structured tasks. You get the system to run those tasks, and the capacity to get them done. That shows up four ways:
Bring U.S.-licensed COVU agents into the daily flow, so your core team gets help exactly where the backlog builds.
Give leaders a live map of workload, handoffs, and bottlenecks so the next move is visible before it becomes urgent.
Shift repetitive back-office work off your top producers and account managers, so they spend more energy on clients, growth, and judgment calls.
AI becomes part of how the whole team works — prepping tasks, moving files, and running the repetitive follow-through so the operation compounds instead of stalls.
Extra capacity standing by, full visibility into every corner, your best people freed to sell, and an AI assistant in every seat — together, that's what running on COVU looks like.
Hand the back-office service work to COVU and get back to running the agency.
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Add servicing capacity without adding headcount, so growth does not break your operations.
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Run service work the same way across every office, with one view of cost and capacity.
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Absorb new books and volume with measurable capacity and margin across the operation.
ExploreCOVU is the operating stack we built to run our own agencies. Now it runs on top of your AMS, not instead of it.
About $4.80 per task, down from ~$6.00.
Median 3.8 min per task, down from 4.5.
AI clears the noise so staff only see the ~32% that needs a person.
Delivering high-quality service with consistently exceptional satisfaction scores.
Learn more →Use any part on its own; start with one module, add the rest as you grow. On top of your AMS.
Your whole book, usable across every AMS from one clean, trusted source.
Service work broken into tasks, routed by license, and costed end to end.
Licensed people and AI do the work, on demand and under your brand.
AI woven through the whole stack — not bolted onto one part. VERO makes every module smarter.
The COVU browser extension. Turn any email into a structured request without leaving your inbox.
Explore capabilities across Connect, COVU OS, the Service Network, VERO & BEX — clean data, routed tasks, added capacity, and AI woven through every step.
Real words from independent P&C agency owners running their books on COVU.
"They handled our data migration in a way I didn't even know was possible, and took on my team early. If someone called in sick, it didn't matter, someone always picked up the phone. I would absolutely do it again."
"There is simply no parallel to COVU for managing every facet of my agency while keeping full ownership of my book."
"COVU lets us cut distractions and focus on growth, retention, and cross-selling. The automation is real, not just projected."
"COVU helped us not just navigate but flourish. It surfaces opportunities and automates outcomes other tools only promised."
"Most of the mundane tasks we do every day can be automated. COVU makes a one-person operation look as powerful as the biggest names in the industry."
"It is the insurance policy for the insurance agency. Staffing, scaling, accounting, even acquiring other books, COVU has a solution."
How COVU fits with your AMS, your team, and your compliance, answered straight.
Our team can walk you through how COVU runs on top of your stack, without data or workflow risk.
Book a demo →A measured result, and the guides behind how COVU runs agency work.
